So I purchased the original Funchico about a year ago. It started out great… fit my 16.4 laptop, held everything and more that I might have wanted to take along, looked ADORABLE. It was everything I had ever wanted in a laptop bag.
Well, there was a snag. Not in the fabric, but in the function of the vinyl handles. They started to deteriorate and separate from the bag after about two months of regular use. I was broken-hearted. But upon a brief email to Rainebrooke, they immediately shipped out a replacement, and guaranteed that I would get ANOTHER replacement when they finished the second – improved – version.
I’m going to say it here, and in bold: Rainebrooke has the best customer service I’ve ever received. I was so impressed with how fast and no-questions-asked they were about my problems with the damage, how prompt their replacement shipping was, and how they wanted to make my purchase right immediately. They were absolutely fantastic in every aspect.
I received the Funchico 2.0 yesterday and took it to school today. It is VASTLY improved, with more finished vinyl handles that I can’t see tearing, a more stable top handle, and even a longer shoulder strap for when you need to wear it cross-body. The fabric has changed a little, too, but is still lovely. It’s a simple ivory and pink tweed now, without the shiny hot-pink threads. Both are charming!
This is still the CUTEST BAG I HAVE EVER SEEN. I love it so much, and I’m over the moon to have another functioning one in my hands! Check it out at Rainebrooke, or browse through their collection of unique and fun pink laptop bags and cases! Enjoy!
Next up: thing-a-day seventeen!
Hi, Beverly!
ReplyDeleteI'm the designer of the Funchico - and I'm so glad you like the new version. Rainebrooke and I were broken hearted too about the problems that some of our customers had w/ version 1. We really tried to test the heck out of version 2.
Thank you so much for your lovely post and your perseverance with Funchico!
All the best .. Kate
Kate, thank you! I'll say it again, I absolutely LOVE it; I was really truly delighted with your design. The upgrade still has all of the original charm, and then some!
ReplyDeleteThank you, and Rainbrooke, for all your hard work!